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Responsible Gaming

Responsible Gambling

At Tesor Casino, we are committed to providing a safe and enjoyable gaming environment for all our players. We believe that responsible gaming is essential for maintaining a healthy relationship with gambling.

Safe and Balanced Gaming Habits

Gaming should be treated as entertainment, not income. To maintain balanced habits:

  • Set aside a specific budget for gaming.
  • Never gamble with money you cannot afford to lose.
  • Take regular breaks from gaming sessions.
  • Avoid chasing losses or getting caught up in the excitement of winning.

Budget and Bankroll Management

Effective bankroll management is key to responsible gaming. Consider these tips:

  • Set realistic deposit limits based on your budget.
  • Don't exceed your maximum bet amount.
  • Regularly review your gaming activity and adjust your limits as needed.
  • Use our built-in tools for setting loss, wager, and session limits.

Reality Checks and Time Reminders

Don't get caught up in the action:

  • Set time reminders to remind you when it's time to take a break or stop playing.
  • Utilize reality checks through our platform, which can prompt you to assess your gaming activity and make informed decisions.

Cooling-Off Periods and Self-Exclusion Tools

Take control of your gaming experience with cooling-off periods:

  • Set a temporary cool-down period from 24 hours to several months.
  • Use self-exclusion tools to block access to our platform for a specified duration.
  • Our system will not allow you to sign up again until the designated time has passed.

Account Verification and Age Restrictions

Protect vulnerable players by ensuring age restrictions are in place:

  • We verify all player accounts through government-issued identification documents to ensure age compliance.
  • Strict policies prevent access for minors and those subject to self-exclusion orders.

Protection of Vulnerable Players

Recognize signs of problematic gaming behavior, including:

  • Spending more time or money than intended on gaming.
  • Engaging in frequent chasing losses.
  • Feeling anxious or irritable due to gambling activity.

If you suspect a loved one is struggling with responsible gaming habits:

  • Encourage them to contact our dedicated support team for guidance and resources.
  • Share relevant information about responsible gaming practices through educational materials provided by organizations like GamCare, eGaming Safety Institute (GSI), or the Gaming Research and Treatment Fund (GRTF).

Support Organisations

If you need assistance with your own gaming habits or wish to discuss concerns:

  • Reach out to our dedicated support team via email at [email protected] or through live chat.
  • Leverage the services of a professional support group like Gamblers Anonymous (GA), The National Center for Responsible Gaming (NCRG), or the Ontario Problem Gambling Centre.

Safer Bonus Usage

Be aware that bonus offers come with conditions:

  • Always read and understand terms before accepting any offer, including wagering requirements.
  • Manage your account limits in accordance with promotional terms to avoid financial strain.

Mobile Gambling Awareness

Mobile gaming can be convenient but also poses specific challenges:

  • Be mindful of mobile device restrictions on deposit limits, session duration, or other responsible measures we have put into place.
  • Use our built-in tools and functionality designed specifically for mobile devices to monitor your activity.

Family/Device Protection Measures

Protect loved ones from potential harm:

  • Use parental control software that blocks access to gaming sites until a certain age is met.
  • Regularly inspect device settings for responsible measures such as disabling auto-play, setting time limits, or locking sessions with strong passwords.