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Contact Us

At Tesor Casino, we strive to provide you with the best possible online gaming experience. If you have any questions or concerns about our casino, games, or services, please don't hesitate to reach out to us using one of the following methods.

Customer Support Availability

Our customer support team is available 24/7 through live chat and email. You can choose the most suitable method for your issue:

Live Chat Support

You can initiate a live chat session with our support team by clicking on the "Live Chat" button at the bottom right corner of our website. Our agents are available to assist you around-the-clock.

Email Support

If you prefer email communication, please send an email to [email protected] and we'll get back to you as soon as possible.

Help-Centre Access

For quick answers to frequently asked questions, you can visit our help centre by clicking on the "Help" tab at the top of our website. Our knowledge base is designed to provide you with easy access to useful information and solutions.

Technical Support

If you need assistance with a technical issue, such as account recovery or verification problems, please contact our support team via live chat or email.

Responsible Gambling Assistance

We are committed to responsible gaming practices and want to ensure that all our players have a safe and enjoyable experience. If you or someone you know has a problem related to gambling addiction, please visit our responsible gaming page for resources and advice.

General Support Workflow

When contacting us through live chat or email, please provide as much detail about your issue as possible so we can assist you efficiently. We'll do our best to respond promptly and provide a resolution within 24 hours.

Contact Information

While we strive to keep this information up-to-date, it's always best to check with the help centre for any updates before reaching out.